Blog

VoIP’s future is bright for businesses

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two […]

Arrange meetings with Microsoft FindTime

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that […]

Telecoms offering network virtualization

With virtualization yet to make its way into the lexicon of common tech phrases, many business owners are still trying to decipher the full extent of its value. Various aspects of the service have evolved over time, and we can probably expect more to come. For now, however, one of its existing functions is getting […]

SMBs on Facebook: 6 tips

Facebook’s most recent monthly active users numbered over 1.7 billion. Billion, with a ‘b.’ Since creating and managing a page for your business is free, there simply isn’t an excuse to put off doing so another day. Whether your page is being neglected because of low traffic or ROI on the time you invest in […]

Make plans with Office 365’s Bookings

The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense. Besides never having to pick up the phone to schedule your events ever again, here are […]

Set your ransomed files free, for free

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company’s network and systems, take your confidential data hostage, and unlawfully encrypt it. Pay them a ransom and you may or may not get […]

5 tips for cashing in on tech trends

More money on less investment, that’s the dream, right? Well, counterintuitive as it may seem, flash-in-the-pan tech fads and trends may be just the way to achieve that. With the right tools, you can associate your SMB with popular new technologies without much investment. These are our five tips on how to cash in on […]

Diagnosing VoIP call-quality problems

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings. But does VoIP […]

Salesforce-Outlook add-on announced

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them. Fortunately, we have some good news for small and medium-sized businesses: Salesforce will finally […]

Amazon Web Services’ simpler data migration

Any business owner who has taken the time to truly understand how virtualization works knows that the final product is invaluable. But since nothing worth doing is ever easy, there are a lot of things that might scare SMBs away from making the leap. Amazon Web Services is working tirelessly to make that leap a […]